Privacy Policy
At DuelBits Casino, we respect your right to privacy and are committed to protecting the personal data you share with us.
Data Collection
We collect information from our users when they:
- Create an account
- Make deposits or withdrawals
- Place bets or participate in games
- Interact with customer support
This information may include:
- Personal details such as name, email address, and password
- Financial information like bank accounts and payment methods
- Transaction history including bet records and game data
Data Use
We use your personal data to:
- Verify your identity and ensure compliance with regulatory requirements
- Manage your account, including processing deposits and withdrawals
- Provide customer support and resolve issues
- Develop and improve our services, including marketing and promotional activities
Cookies and Tracking
Our website uses cookies to enhance user experience and track interactions. Cookies are small files stored on your device that contain anonymous data about your browsing habits.
We use third-party analytics tools like Google Analytics to collect non-personal information about how users interact with our site. This data is used to optimize our services and improve the overall user experience.
Data Sharing
We may share your personal data with:
- Partner companies, including payment providers and game developers
- Regulatory bodies or law enforcement agencies as required by law
- Third-party service providers for customer support and data analysis
We do not sell or transfer your personal data to third parties without consent.
Security Measures
DuelBits takes reasonable measures to protect your personal data from unauthorized access, disclosure, modification, or destruction. These measures include:
- Industry-standard SSL encryption (typically TLS 1.2 or higher)
- Firewall protection and regular security audits
- Password hashing and storage using secure algorithms
Accessing Your Data
You have the right to request a copy of your personal data held by us at any time. Please contact our customer support team for assistance.
Data Retention
We store user data only as long as necessary to provide services, comply with regulatory requirements, or until an account is closed.
Changes to This Policy
DuelBits reserves the right to update this Privacy Policy from time to time without prior notice. Your continued use of our site and services after such updates will indicate your acceptance of any revised policy terms.