Responsible gambling

DuelBits Casino understands the importance of responsible gaming practices, allowing users to manage their account and betting habits effectively. The platform features various tools designed to support players who may be experiencing problems.

Self-Exclusion

To prevent access to your account for a specified period, you can activate self-exclusion from My Account > Self Exclusion.

Deposit Limits

Set limits on the amount of money that can be deposited into your account per day or week. This option is accessible in My Account > Deposit Limit Settings.

Temporary Time-Outs

Take temporary breaks by setting time-out periods ranging from a few hours to several days.

Account Closure

If you've reached an agreement with our support team for a permanent closure of the account due to responsible gaming concerns, we'll ensure that access to your account is blocked permanently.

We also provide assistance and resources in collaboration with reputable international organizations such as GamCare. For personalized advice or guidance on managing your gambling habits effectively, please visit My Account > Help Centre & Resources section.

Gambling can be addictive if not used responsibly. If you're struggling with problem gaming, it's essential to reach out for professional help. We offer direct links and resources within our platform.

DuelBits Casino acknowledges that the absence of local New Zealand licensing does not imply a lower commitment towards player protection and safety.